Toll Reimbursement

The toll is the price users pay to the concessionaire for the cost of construction, management and maintenance of the motorway network. It is based on the distance travelled, multiplied by the kilometre unit fee (determined by the class of the vehicle). The vehicles are classified according to the "Assi-Sagoma" system, which distinguishes between five classes: two for vehicles with two axles and three for vehicles or vehicle combinations with three or more axles.

Toll collection anomalies

If the user identifies a toll collection anomaly (e.g. incorrect vehicle classification and/or incorrect change from cash machine), they may request a refund of the difference by completing the FORM. If the event of a request for a refund of a toll paid at the farthest entry toll station, the applicant must attach to the form documentation proving their presence in the area of the declared entry station, as provided for by the Highway Code (Article 176, paragraph 16).

HOW TO APPLY
To submit your request, click on the FORM button and fill in the form

Form